Support

Setup help, troubleshooting, and answers — whether you're configuring DIVAS for the first time or chasing down an edge case.

Join the support server

Get live help from the team and community, report bugs, or request features.

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Setup guide

Step-by-step instructions for configuring your verification channel and role.

View walkthrough

Email the team

For anything that needs a written trail, reach us directly through the contact form.

Frequently Asked

Common questions

How do I add DIVAS to my server?

Click "Add to Discord" at the top of any page, choose your server from the list, and grant the requested permissions. You'll need "Manage Server" permission to complete the invite.

How do I set the verification channel and role?

Run the setup command in your server after inviting DIVAS. You'll be guided through selecting a verification channel and the role that gets assigned once a member verifies.

Does DIVAS store personal information about my members?

No more than necessary to run verification — see the full breakdown on our Privacy Policy page.

A member says they can't verify — what do I check?

Confirm DIVAS has permission to manage roles, that its role sits above the verified role in your server's role list, and that the member hasn't been flagged by anti-raid checks. Still stuck? Reach out on the support server.

Is DIVAS free to use?

Pricing details, if any, will be listed here. Update this answer to reflect your bot's actual pricing model.

How do I request data deletion?

Send a request through the Contact page. Details on retention and deletion timelines are in our Privacy Policy.

Still Stuck?

We're happy to help directly

Whether it's a quick setup question or something more involved, reach out and we'll get back to you.

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